How much of the remote work productivity gap reflects worker selection?
Core argument: Hourly calls of on-site workers who went remote around Covid-19 office closures fell 4% relative to already-remote workers at an American Fortune 500 firm, indicating negative treatment effects accounted for one third of the productivity gap.
We ask two questions: how does remote work affect productivity, and how productive are the workers who choose remote jobs? To quantify each factor, we use data from an American Fortune 500 firm that hired both remote and on-site workers prior to Covid-19. Around the office closures of Covid-19, the hourly calls of on-site workers going remote fell by 4% relative to that of already-remote workers, indicating that negative treatment effects accounted for one third of the productivity gap. After the offices were closed, workers who initially chose remote jobs were 8% less productive than those who initially chose on-site jobs, even though all workers were working at home. Thus, two thirds of the initial productivity gap was due to worker selection.




