The Economys Last Best Hope: Superstar Middle Managers
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Middle managers play a critical role in driving team performance, with quality accounting for 70% of variance in company productivity, according to a Gallup study.

"...Five years ago, the Gallup organization embarked on one of the most ambitious deep dives it has ever conducted; an analysis of the future of work based on a decade of input from nearly 2 million employees and more than 300,000 business units. The results confirmed something Gallup had seen before:a company’s productivity depends, to a high degree, on the quality of its managers. What no one saw coming, however, was the sheer size of that correlation—something Gallup calls “the single most profound, distinct and clarifying finding” in its 80-year history. The study showed that managers didn’t just influence the results their teams achieved, they explained a full 70% of the variance.In other words, if it’s a superior team you’re after, hiring the right manager is nearly three-fourths of the battle. No other single factor, from compensation levels to the perception of senior leadership, even came close. “That blew me out of my chair,” says Jim Clifton, Gallup’s chief executive...."
Sam Walker, "The Economy’s Last Best Hope: Superstar Middle Managers,"Wall Street Journal, March 24, 2019, https://www.wsj.com/articles/the-economys-last-best-hope-superstar-middle-managers-11553313606


