Does remote work disproportionately hurt low-skilled service workers in dense cities?
Core argument: Low-skilled consumer-services workers in the densest U.S. urban areas accounted for nearly 60% of hours lost in the U.S. economy in January while representing 41% of the national workforce.
In January, low-skilled consumer-services workers in the densest urban areas accounted for nearly 60% of hours lost in the U.S. economy, despite representing 41% of the national workforce. This disproportionate impact highlights the economic fallout from the pandemic, as remote work trends and suburban migration by white-collar employees have left these workers in deserted neighborhoods. The study by the National Bureau of Economic Research reveals that high-skill service workers gain flexibility in residential choices, threatening the economic livelihood of low-skill workers who rely on local consumer services demand. In dense urban areas, about 45% of jobs can be performed remotely, representing 65% of payroll, exacerbating the challenges faced by low-skilled workers.


