5 questions for the Big Tech CEOs
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Big Tech faces significant competitive pressures, with accusations of monopolistic behavior against giants like Apple, Google, and Amazon. @MarkJamison

Mark Jamison, "5 questions for the Big Tech CEOs," American Enterprise Institute, July 23, 2020, https://www.aei.org/technology-and-innovation/5-questions-for-the-big-tech-ceos/
(Disclosure statement: Mark Jamison provided consulting for Google in 2012 regarding whether Google should be considered a public utility.)
For the benefit of the country, I hope the CEOs are ready and that the members of the committee are open to learning.
If any of these Big Tech firms are forcibly made less successful, small businesses that have been built using Big Tech APIs and advertising capabilities will be threatened. For the benefit of Congress, the CEOs should be ready with compelling stories of entrepreneurs, communities, and employees who have benefited because the cost of starting and growing a business is lower now than ever before.
It’s easy to tell stories about businesses that believe they would be more successful if a Big Tech company had behaved differently. Victimhood can make a compelling story, even when it’s untrue. But the futures of many businesses are at stake in this debate.
Some of you are accused of hindering rivals by discriminating against them. Recent accusations include those against Apple for its app store, Google for its algorithms, and Amazon for its Marketplace, all supported with anecdotal evidence. What counterexamples do you have of companies that are able to exist, or are more successful, because of the services you have provide?
It appears that Section 230 has been essential for much of the innovation in social media and other platforms. I have arguedbeforethat great intellectual growth requires grappling with uncomfortable ideas, even false or hateful ones. But as long as tech companies are involved in trying to shape the content on their platforms, there is need for clarity on what content modification is or isn’t allowed under Section 230. For the benefit of Congress, the CEOs should explain which actions should be protected from liability and which should not.
Some social media platforms are filtering, adding to, or taking from content posted by some users. Putting aside questions of political bias, a more important question is whether this moderation is contrary to the spirit, if not the letter, of Section 230 (of the Communications Decency Act). What legal standards should Congress establish so that it is clear when platforms are simply hosting others’ information versus when platforms are doing more than that?
I’vewrittenabout this from a business success perspective, indicating that companies from Asia would benefit significantly. The CEOs might also want to point out that expanding antitrust could be a win for those that want to politicize antitrust (i.e. use the Department of Justice and Federal Trade Commission to go after enemies). We have already seen how politicizing the IRS, FBI, banking regulation, and the appointment of judges has deepened the country’s political divide. For the benefit of Congress, the CEOs should explain that consumers benefit when the companies compete for customers rather than gratify politicized enforcement agencies.
Suppose we expanded the authority of antitrust agencies, so much so that they could legally break up Big Tech companies. Who would benefit?
Two years ago, Zoom’s share of video conferencing serviceswas25 percent. Now, its customer growth rate isover350 percent, and its share hasclimbedto 36 percent. For the benefit of Congress, the CEOs should explain that no tech company, no matter how large, can rest on its laurels, and that this benefits consumers.
Competition for the future means existing companies and startups are racing to create the next big thing. Apple did this in creating the iPhone, Google did so in redefining search, etc. There are new companies that seem to believe tech markets are ripe for the picking. TikTok waslaunchedless than four years ago and is now ninth in active users among social network sites, ahead of LinkedIn, Twitter, and Snapchat. It is growing faster than Facebook did when it started.
Most people understand that the tech industry is about disruption. Who are the new disruptors that could change the shape of this industry?
Competition in tech is different than in other sectors: It moves faster and is future oriented, and competitive pressure comes from various directions. I describe these and other differenceshereandhereand in recent law journal articles (hereandhere). This novelty can cause some to see illusions of monopoly. For the benefit of Congress, the CEOs should explain in clear terms (with concrete evidence) that they face meaningful competitive pressure.
People accuse you of being monopolies facing no serious competition. Name your three most significant competitors and how antitrust agencies can objectively know they are truly competitive threats.
In addition to providing drama, hearings sometimes can reveal how witnesses think and the challenges they face, and expose what is at stake for the country. Here are five questions the committee might ask the CEOs and my thoughts on how they might respond.
On Monday, the House Judiciary Committeewill holda hearing featuring the CEOs of Apple, Amazon, Facebook, and Alphabet. Such hearings always evoke drama: The New York Timesdescribesit as Congress uniting to take aim at the companies. Politicodescribesthe power struggles in Congress and between advocacy groups over the shape of the hearing. MarketWatchcallsit a grilling of the CEOs.
5 questions for the Big Tech CEOs



















Steve Comment: had a few questions about your “Profit Puzzle” paper. I’m sitting here looking at Figure 14 and find the results really surprising. Could the divergence btw private and public firm profits (given your using return to capital) largely be a function of the lower capital the intensity of private service firms? I’m shocked at the public firm series. I would have thought that would have had an upward slope given US firms’ international profits. Are taxes skewing this (Apple booking stuff in Ireland, etc)?
James Traina Comment: Thank you for reading! Capital intensity and tax differences are good hypotheses here. For the former, could you expand on what you have in mind? e.g. Are you thinking about physical vs financial capital differences? For the latter, we show in the “Solving the Puzzle” section that public vs aggregate tax rate differences are there, but they’re small and actually pointing the other way — they’re higher for public firms. That also relates to the rise of S-corps, which folks have attributed to tax advantages. The international dimension is much harder because we don’t have good data on it. Basically, there’s still a mismatch when we make our comparisons because “domestic” in Compustat means US incorporation, while “domestic” in the IMAs means US operation. It’s hard to say which direction this would bias our results. One thing that I find helpful to think about, but we didn’t fit into the paper: You can find the same kinds of results in *all* the standard profits / capital measures, e.g. ROA, ROIC, etc. So any explanation would have to work for all these measures jointly.
Steve Comment: Yes I have in mind firms of engineers, architects, or lawyers that have little physical or financial capital, but a lot of human capital. Could those firms be driving the high ROI of private firms relative to public? I’m genuinely curious about this, because it feels like a failure of economic efficiency to have private firms yielding so much more than public firms.
James Traina Comment: Ah yes, that’s possible! You’d need an accounting mismeasurement, though, where it doesn’t show up in labor income. You might be interested in this paper: https://bfi.uchicago.edu/insight/research-summary/the-rise-of-pass-throughs-and-the-decline-of-the-labor-share/ Public firms’ returns on the book value of assets are down ~ 50% from 1980 and private firms’ returns have doubled. @EconTraina @ASollaci @CarterDavisFin (135)