Will knowledge workers face the same up-or-out pressures as manufacturing workers?
Core argument: Knowledge workers in data-intensive, repetitive, or research-focused roles—including medical schedulers, insurance claims investigators and processors, and financial advisers—will likely face a job market demanding skill upgrading, a move to other sectors, or acceptance of lower-skilled, lower-paid work.
Workers in the knowledge sector whose jobs are data intensive and repetitive or research focused—such as medical schedulers, insurance claims investigators and processors, and financial adviser—will likely face a job market that requires skill upgrading, transferring to other sectors and industries that leverage their knowledge and experience for related tasks, or, in the worst case, accepting lower-skilled (and lower-paid) jobs. This “up or out” feature of the knowledge-workforce future strongly resembles the skills-biased technological change (SBTC) that previously had powerful effects on workers in middle-skill manufacturing jobs.

