How do firms report AI affecting their productivity and employment?
Core argument: Around 70% of surveyed businesses currently use AI technologies, with larger, more productive, and higher-paying firms more likely to be adopters, and adoption expected to increase further.
We outline four key findings. First, AI technologies are currently used by around 70% of businesses, and adoption is expected to increase. Larger, more productive, and higher-paying firms are more likely to be using some AI technology. Second, we show that AI technologies are being actively used by senior survey respondents (typically CEOs, CFOs, and senior finance managers). On average, respondents use AI for around 1.5 hours in a typical working week, and this frequency has increased sharply since the start of 2025. Third, firms estimate that AI has had little impact on their employment so far, and only a modest boost to productivity over the past three years. Finally, firms expect AI to have larger impacts over the medium-term. Over the next three years, firms predict that the adoption of AI will boost productivity by around 1.4%, on average, while reducing employment by around 0.7%. This is in sharp contrast to expectations of employees, who expected higher job creation as a result of AI, along with smaller productivity gains over the next three years.




