Where do worker preferences for automation align with AI capability?
Core argument: The WORKBank database, built on the U.S. Department of Labor's O*NET database, records preferences from 1,500 domain workers and AI-expert capability assessments across over 844 tasks spanning 104 occupations.
Our framework features an audio-enhanced mini-interview to capture nuanced worker desires and introduces the Human Agency Scale (HAS) to quantify the preferred level of human involvement. [Our] WORKBank database, building on the U.S. Department of Labor’s O*NET database, captures preferences from 1,500 domain workers and capability assessments from AI experts across over 844 tasks spanning 104 occupations. We construct the Human Agency Scale (HAS), a 5-point scale that captures a spectrum from full automation to full human control, moving beyond a simple automate-or-not dichotomy. Jointly considering the desire and technological capability, it divides tasks in WORKBank into four zones: Automation “GreenLight” Zone, Automation “RedLight” Zone, R&D Opportunity Zone, LowPriorityZone. This highlights critical mismatches and opportunities for AI agent development. Our results reveal diverse HAS profiles across occupations, reflecting heterogeneous expectations for human involvement. We emphasize the need to align AI development with worker preferences and to support collaborative human-AI work arrangements.




